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Using your new Email system with Freeparking
Your new email hosting account allows you to have email accounts at your domain name.
The email system is managed using your web browser and internet connection.
To access the control panel for your mail account enter http://mail.yourname.co.nz/mailadmin. (where "yourname.co.nz" is the domain name associated with this email account).
From there you will be presented with a login screen as shown in Figure 1.
Your email system
Log into this screen using the details provided to you in our initial setup email. Once you have logged in you will be presented with this screen (Figure 2.)
From here you can manage your email accounts as well as email aliases
The options in the menu are:
- Manage Accounts: From this menu you can add and delete accounts (or mailboxes as they are sometimes known). This is is a physical account on the server able to receive email
- Manage Aliases: From this menu you can manage aliases. These are pointers to an account (or another alias). You can have multiple aliases all pointing to a single account
- Manage Groups: From this menu you can manage groups. Groups are like an alias that forwards mail to multiple accounts
- Main Menu: Returns you to the main screen from wherever you are (this does not save any changes)
- Logout: This logs you out of the system
Adding an Account or Mailbox
Click on "Manage Accounts" from the menu on the left of the screen and then click "Add User" to create a new mailbox. Fill in the details as necessary:
- Full Name: This is a description of the account (ie: Sales Department, Bob Smith etc)
- Address: This is the email address that you would like to have (ie: sales, bob etc)
- Password: A password of your choice (preferably 8 letters minimum, containing at least 1 uppercase letter and one number)
- Verify Password: verification of the password you entered
Click the Submit button to create your new account
Deleting an Account or Mailbox
To delete an account or mailbox click Manage Accounts from the menu on the left of the screen to display all the mailboxes in your domain.
Click on the Trashcan next to the user to delete that particular user, select delete from the following screen and click Continue.
NOTE: Deleting a mailbox will delete all the mail for that user still on the server and this action cannot be undone, so please be very careful when deleting mailboxes
Adding an Alias
Click on Manage Aliases from the menu on the left of the screen and choose Add Alias to create a new alias
- Alias Description: This is the description of the alias
- Alias Address: this is the actual alias name (eg bob.smith)
- Forward To: This is the address to forward to, examples are an existing account in the domain, or an external address, you can comma separate multiple entries.
Click the Submit button to create your new alias
The catch-all alias will catch all mail sent to your domain that is not specifically defined as an alias or account/mailbox. We do not recommend you to enable the catch-all, but recognise that some users will want this feature. Enabling the catch-all alias may increase the amount of spam you receive.
Deleting an Alias
To delete an alias click Manage Aliases from the menu on the left of the screen to display all the aliases in your domain.
Click the Trashcan next to the alias to delete that particular alias and close Delete from the next screen and click Continue to remove the alias.
Removing an alias will not delete any mail from the mailbox, and while it cannot be undone, you can re-create the alias if you accidentally delete it.
Managing an Account or Mailbox
To manage the settings for a particular account or mailbox click on Manage Accounts from the menu on the left and click on the user that you want to manage. You will then be presented with the following screen
To change your password, just type a new password into the two password boxes and click the Submit button. If the passwords match the password will be changed. Please note the passwords are case-sensitive. A password of "abcdefg" is not the same as "Abcdefg"
You can manage your vacation message by clicking on "Vacation and Forwarding Options". This will give you the screen on the right
You can enter a vacation message to display to people who email you when you are away for any length of time, or even forward your mail onto another mailbox if you so wish.
You can turn the vacation message on and off by ticking and unticking the "Vacation on" tick box. Enter your message into the Vacation message text box. You should make sure that you turn the vacation message off when you are in the office. Forwarding can be set to one of two different methods, an external address, or an internal address. For the first, enter the external email address (i.e. joe.bloggs@domain.co.nz) into the box to under the Forwarding on button. For the second, you can pick a local user from the pull down box to forward your mail onto. Tick the "Forwarding on" button to enable the forward.
Click the Submit button to save your changes.
Please be aware that the vacation system (when enabled) will reply to all incoming messages, including any spam you may receive, and as such this can be a good indication to the spammers that your email address is valid.
Advanced user settings
Clicking on "Advanced Options" will display the screen on the left. You can manage the maximum size of this mailbox by entering this into the Mailbox Quota box (it is measured in MB and defaults to 10). You can also set the maximum message size here (also in MB). This setting determines the biggest message that will be delivered into your mailbox. Messages over this size will be bounced back to the sender with a "Message too big" warning.
You can also set your anti-spam settings here.
- Tag Score: This score is used to "tag" a message as spam. Messages with a score higher than this, but lower than the refuse score will come into your Inbox, but marked as spam
- Refuse Score: This score is used to refuse a message. Messages with a score higher than this will be deleted.
Setting these values lower will reduce the amount of spam, and raising them may let more spam come through. Leave the "tag" value at 5 and the "refuse" at 10 initially and if the amount of spam received is to high start lowering these values until you find a value that works for your needs. You can use decimals such as 3.5 or 4.2.